Shift Cube support
Something out of place? Let’s get you back to your cube.
Email supportA purchase hasn’t appeared?
Reconnect, open Store → Packs, and choose Restore purchases. This checks the permanent upgrade and retries unfinished deliveries. Tell us the product, approximate purchase time and app version if you still need help. Please never send payment-card details or account passwords.
Where is my progress?
Progress and consumable credits are stored on your device. Reinstalling is not a safe troubleshooting step: it can remove that data. Cloud save is not yet available.
Report a problem
Include your device model, app version, level number and what happened. A screenshot or short recording helps. Remove personal information before sending it.